Privacy Policy – RandaluDriftTeam.com

The controller of the personal data of the Randalu Drift Team online shop is Randalu Drift
Team MTÜ (registry code 80591966), located at Pärnu mnt 436, Tallinn, Estonia
phone +3725212431
email info@randaludrift.ee.

MTÜ Randalu Drift Team transmits the personal data necessary for making payments to the
authorized processor Maksekeskus AS.

What personal data is processed
name, phone number and email address
delivery address;
bank account number;
cost of goods and services and data related payments (purchase history);
customer support data.

Why is personal data processed
Personal data is used to manage the customer’s orders and deliver goods.
Purchase history details (date of purchase, goods, quantity, customer’s data) are used for preparing
summaries of goods and services purchased and for analysing customer preferences.
The bank account number is used to reimburse payments to the customer.
Personal data such as email, phone number and the customer’s name are processed to handle any
issues relating to the provision of goods and services (customer support).
The IP address or other web identifiers of a user of the online shop are processed for the provision
of the online shop as an information society service and for web use statistics.

Legal grounds
Personal data are processed for the purpose of performing a contract concluded with the customer.
Personal data are processed for performing legal obligations (such as accounting and the settlement
of consumer complaints).

Recipients of personal data
Personal data are transmitted to the customer support of the online shop for managing purchases
and purchase history and for settling any problems that the customers may have.
The name, phone number and email address are transmitted to the transport service provider
selected by the customer.
Personal data may be transmitted to IT service providers if this is necessary for ensuring the
functionality of the online shop or for data hosting.

Security and access to data
Personal data are stored in the servers, which are located on the territory of a member state of the
European Union or states of the European Economic Area. Data may be transferred to the countries
whose data protection levels have been assessed as adequate by the European Commission and to
the companies in the USA who have joined the Privacy Shield framework.
Personal data can be accessed by the staff of the online shop in order to settle technical issues
related to the use of the online shop and to provide customer support.
The online shop takes appropriate physical, organisational and IT security measures to protect
personal data against accidental or unlawful destruction, loss, alteration or unauthorised access and
disclosure.
Personal data are transmitted to the data processors of the online shop (such as the providers of
transport and data hosting services) and processed under contracts concluded between the online
shop and the processors. The processors must ensure appropriate safeguards when processing
personal data.

Access to and rectification of personal data
Personal data can be accessed and rectified in the user profile of the online shop. When a purchase
has been made without a user account, personal data can be accessed through customer support.

Withdrawal of consent
Where personal data are processed on the basis of the customer’s consent, the customer has the
right to withdraw his/her consent by notifying customer support by email info@randaludrift.ee.

Storage
Personal data are erased upon the closure of a customer account of the online shop, unless the
storage of the data is necessary for accounting purposes or for the settlement of consumer disputes.
For online purchases made without a customer account, the purchase history is stored for three
years.

In the event of disputes concerning payments and consumer disputes, the personal data are stored
until the claim is satisfied or until the end of the limitation period.
Personal data needed for accounting purposes are stored for seven years.

Erasure
For the erasure of the personal data, customer support must be contacted via email.
Requests of erasure are responded to no later than within 14 days and the period of erasure shall be
specified.

Transmission
Requests to transmit personal data submitted via email are responded to within one month.
Customer support identifies the person and indicates what personal data are to be transmitted.

Direct marketing messages
Email address and phone number are used for sending direct marketing messages if the customer
has given the respective consent. If the customer does not want to receive direct marketing
messages, the customer should select the relevant link at the footer of the email or contact
customer service.

Dispute resolution
Disputes concerning the processing of personal data are settled through customer support
(info@randaludrift.ee). The supervisory authority is the Estonian Data Protection Inspectorate
(info@aki.ee).

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